Non-working/defective product
- XR500: Both earbuds cutting in and out
- XR500: One earbud doesn't work
- XR500: Not found by source device
- XR500: No sound from both earbuds connected to the device
- XR500: Muffled, distorted sound
- XR500: Very loud / quiet sound, lack of bass / treble
- XR500: Charging but not turning on
- XR500: Doesn't charge at all
- XR500: Charging too fast and not turning on
- XR500: Short battery life
- XR500: Microphone issue
- XR500: Volume button(s) doesn't work
- XR500: Defective charging cable
- XR500: Other issue