How to clean the headphones? Are the ear pads removable for cleaning?
The earpads are non-removable, and it is highly not recommended to wash them in the washing machine as it can void the product warranty.
To clean the headphones along with the ear pads, please:
1. Make sure the headphones are turned off and disconnected from your device or any power source.
2. Take a clean slightly damp washcloth and wipe down the headphones. We recommend using either just water or a specially designed cleaning fluid sold for electronics. Alternatively, you can use special cleaning wipes for electronics.
3. Dry the headphones thoroughly. Please don’t let any liquid get inside the mic.
If you still have a question for our Customer Support regarding the maintenance and care of the Z2 model, please click Contact Us.
If you experience any technical issue with your product, please click here.
If you want to return the product you don't like, please click here.
If you experience any issues with the delivery of your product, please click here.