1. Can I use a wall charger?
It is recommended to charge the earbuds using the USB port of the laptop, PC or power bank.
However, if you'd like to use a wall charger, make sure that its output voltage is 5V and its capacity is at least 0.5 Ah (500 mAh). These specifications are printed on any wall charger.
2. How can I remove low battery warning?
There is no way to remove the low battery warning except to charge the earphones. This feature is intended to prevent over-discharge which may negatively affect the battery life.
3. Can I turn off the flashing LED light?
It can't be disabled. This is a common feature for Bluetooth earbuds.
4. Can I use the J1 while it is charging?
Earbuds may get hot while charging, so to avoid possible damage to your ears, it is not recommended to use them while charging, it is not safe.
5. How to adjust minimum volume level?
To reduce volume, adjust the equalizer on your device and check if there are no installed apps for managing the sound which may affect volume level.
6. Is there any software updates offered for the J1?
The Bluetooth module in the TREBLAB earbuds speaker adheres to the Bluetooth SIG protocols, and therefore there are no software updates offered.
7. Is the microphone windproof?
The microphone is not windproof. The TREBLAB J1 earbuds have СVС 6.0 noise-cancellation technology in the built-in Mic to make phone conversations clearer.
8. What voice commands support do J1 have?
The TREBLAB J1 are equipped with a built-in microphone and can be used as a headset.
The following features are supported:
- Answer/End call
- Reject call
- Redial the last number in your call log.
Note that the TREBLAB J1 don`t support Siri or Google Assistant.
9. Do these support aptX?
Yes, the TREBLAB J1 earbuds support Qualcomm aptX technology.
AptX is an audio codec which does a better job of compressing and decompressing your music and is less of a drain on your battery. With AptX there’s also less delay—or latency— than other codecs, which comes in handy if you use wireless headphones while watching videos or playing games on your mobile device.
Note that both the source device and the headset must support aptX in order for you to benefit from it. Otherwise, the standard SBC Bluetooth audio codec will be used.
10. What is Passive noise cancellation and CVC 6.0 technology?
The TREBLAB J1 feature Passive Noise Cancellation to help dismiss the din of the outside world. Passive noise-cancelling is also known as noise isolation and it works by blocking some background noise because the shape of the earbuds forms a seal inside your ears that helps to prevent noise from getting in. As a result, finding the correct size expandable foam ear tips is key for blocking out unwanted sound.
In addition, TREBLAB has СVС 6.0 noise-cancellation technology and a built-in Mic to make phone conversations clearer.
11. Do the earbuds support multipoint connection (i.e. pairing with 2 devices at a time)?
The TREBLAB J1 earbuds are not enabled with a multi-point connection function.
12. Is driver/app needed to connect?
There is no need to download any special apps to connect the J1 to the device. The earphones seamlessly pair with all Bluetooth-enabled devices.
The earphones can be paired with any TV, iOS, or Android devices via Bluetooth 4.1 aptX™ technology.
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