1. How do I clean the earbuds and the eartips?
To clean the earphones, please:
- Make sure the earbuds are turned off and disconnected from your device or any power source.
- Take a clean slightly damp washcloth and wipe down the earbuds. It is recommended to use either just water or a specially designed cleaning fluid sold for electronics. Alternatively, you can use special cleaning wipes for electronics.
- Dry the earbuds thoroughly.
To clean the ear tips, you will need to do the following:
- As for the foam ear tips, clean them the way you just did with the earbuds themselves.
- To clean the silicone ear tips, remove them carefully, create a solution of warm, soapy water, and wipe them down with a cloth or fully submerge them in water.
If you still have a question for our Customer Support regarding the maintenance and care of the XR100 model, please click Contact Us.