Everyone has individual anatomic features, and that's why there are some critical points in fitting earbuds that we should pay attention to.
How to wear X5?
Always start with one side to put on, the left for example. Gently push it towards your ear canal, but don’t force it in. It should now rest comfortably in the outer part of your ear hole, with the speaker hanging around the crevice of your ear.
How to put on ear tips?
The key to a proper earphone fit is using the right size ear tip. Better to try the various sizes of foam and silicone tips that come with your earphones. Foam tips are more forgiving for size differences, so are an excellent option for hard-to-fit ears. However, if you have tried all supplied ear tips from the TREBLAB set, in this case, to find comfort and better fit, you might also buy specialized tips.
Also, kindly note that one ear may be slightly larger than the other, so you may need to use a different size tip for each ear.
To seat the ear tip firmly try gently pulling on the outer rim of your ear to ease the tip into a comfortable position. You should notice a drop in ambient noise when the tip is seated correctly. And when you're listening to music, you'll notice more range.
If the earphones still do not fit you well, you are not satisfied with their fitment and want to return them, please click Contact Us.
If any of the accessories do not fit the earphones no matter how hard you tried, please click Contact Us. We will help!